Refund Policy

1. Eligibility for Returns

You may be able return an item if:

• It is unused, unwashed, and in original condition

• It is returned within 30 days of delivery

• Proof of purchase is provided

We do not accept returns on:

• Sale or clearance items

• Gift cards

• Custom or limited-edition items (unless faulty)

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2. Incorrect Size or Change of Mind

• You may be able to return or exchange for another size, style, or a store credit.

• Return shipping costs are the responsibility of the customer unless we made an error.

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3. Faulty or Damaged Items

If your item is faulty under the Consumer Guarantees Act 1993, we will:

• Repair

• Replace

• OR Refund

Please email hello@tattooednun.com with:

• Order number

• Photos of the fault

• Description of the issue

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4. Refunds

Once your returned item is inspected and approved:

• Refunds are issued to the original payment method

• Processing may take 3–10 business days depending on the bank

Shipping costs are non-refundable unless the fault was ours.

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5. Exchanges

To ensure stock availability, we may ask you to:

1. Purchase the replacement item, then

2. Return the original for a refund

Or we can hold stock temporarily upon request.

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6. How to Start a Return

Email us at hello@tattooednun.com with:

• Your name

• Order number

• Item(s) you want to return

• Reason for return

We will provide return instructions and the correct return address.

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7. Contact

For any return or shipping questions:

Tattooed Nun
Email: hello@tattooednun.com
Website: www.tattooednun.com